Welcome
Welcome to my blog, which I hope you'll find to be an interesting mixture of real-world experience, ideas, comments and observations.
Tom Gaskell
I've worked in industry as a consultant, manager and quality trouble-shooter for most of my career.
After spending 14 years in a multi-national consulting organisation and 10 years working in telecomms design and manufacturing start-ups, I set up the Cambridge (UK)-based quality, manufacturing and business consultancy Primilis (http://www.primilis.com) in 2006.
Daily Archives: 2 September 2009
The secrets of Total Quality Management
Total Quality Management is a buzz-phrase that, at the same time, means nothing and means everything about quality management. Unlike ISO 9001 it isn’t a standard – you can’t comply with it – and unlike Kaizen it isn’t a specific … Continue reading
Posted in Business quality & processes, Main Page, Management
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