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Consumer rightsHere’s a terrific little piece from the BBC about consumer rights and how to get redress for poor quality goods and services: http://news.bbc.co.uk/1/hi/magazine/8253915.stm |
Welcome to my blog, which I hope you'll find to be an interesting mixture of real-world experience, ideas, comments and observations.
Tom Gaskell
I've worked in industry as a consultant, manager and quality trouble-shooter for most of my career.
After spending 14 years in a multi-national consulting organisation and 10 years working in telecomms design and manufacturing start-ups, I set up the Cambridge (UK)-based quality, manufacturing and business consultancy Primilis (https://www.primilis.com) in 2006. |
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