Welcome to my blog for all things related to business quality (processes, systems and ways of working), products and product quality, manufacturing and operations management.

This blog is a mixture of real-world experience, ideas, comments and observations that I hope you'll find interesting.



My New Year’s Resolution – give up on Amazon Marketplace

HAPPY NEW YEAR! I hope 2010 brings you peace, happiness and success. I’m not big on resolutions, but one that I am going to make is about dear Amazon and its third party retailing arm, Amazon Marketplace. My recent experience corroborates past experience; between 1 in 2 and 1 in 3 fail to arrive, or […]