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I’d like to take an overview of what quality is… and why it’s strategically important to your business. What is Quality? Quality means meeting requirements. It isn’t about providing more features, or complexity, or performance that increases cost, takes longer to provide or makes it more difficult to use and may not be required. A [...]         Many moons ago I was blogging about Corrective Actions and said that, whilst they were invaluable, taking Preventive Actions was even better, as it should stop the problems occurring in the first place, but is considerably more difficult! I thought I should elaborate… It is obviously more difficult to say whether it will rain tomorrow [...] It seemed like a good idea to contribute to the 2010 Windsurfing 4 Cancer Research event, having lost both an uncle and a friend to the disease recently and with a member of the family currently undergoing treatment. And yes it will be cold and knackering but it wouldn’t mean as much if it was [...] I’ve just returned from a very interesting visit to a Contract Electronics Manufacturer in Shenzhen, China. Many of the things I have blogged about recently were clearly demonstrated including rigorous application of the 5S methodology along with good SPC and TQM – it was a good quality manufacturer and we were made very welcome. We [...] |
Welcome to my blog, which I hope you'll find to be an interesting mixture of real-world experience, ideas, comments and observations.
Tom Gaskell
I've worked in industry as a consultant, manager and quality trouble-shooter for most of my career.
After spending 14 years in a multi-national consulting organisation and 10 years working in telecomms design and manufacturing start-ups, I set up the Cambridge (UK)-based quality, manufacturing and business consultancy Primilis (http://www.primilis.com) in 2006. |
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