Welcome


Welcome to my blog for all things related to business quality (processes, systems and ways of working), products and product quality, manufacturing and operations management.

This blog is a mixture of real-world experience, ideas, comments and observations that I hope you'll find interesting.

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April 2010
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Quality is a strategic issue

I’d like to take an overview of what quality is… and why it’s strategically important to your business. What is Quality? Quality means meeting requirements. It isn’t about providing more features, or complexity, or performance that increases cost, takes longer to provide or makes it more difficult to use and may not be required. A […]

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Prevention is better than cure

Many moons ago I was blogging about Corrective Actions and said that, whilst they were invaluable, taking Preventive Actions was even better, as it should stop the problems occurring in the first place, but is considerably more difficult! I thought I should elaborate… It is obviously more difficult to say whether it will rain tomorrow […]

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Windsurfing 4 Cancer Research

It seemed like a good idea to contribute to the 2010  Windsurfing 4 Cancer Research event, having lost both an uncle and a friend to the disease recently and with a member of the family currently undergoing treatment. And yes it will be cold and knackering but it wouldn’t mean as much if it was […]

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Hong Kong and Shenzhen

I’ve just returned from a very interesting visit to a Contract Electronics Manufacturer in Shenzhen, China. Many of the things I have blogged about recently were clearly demonstrated including rigorous application of the 5S methodology along with good SPC and TQM, and we were made very welcome. We had an interesting demonstration of Hawthorne and […]

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