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Welcome to my blog for all things related to business quality (processes, systems and ways of working), products and product quality, manufacturing and operations management.

This blog is a mixture of real-world experience, ideas, comments and observations that I hope you'll find interesting.

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Assess yourself

No, it isn’t a Madonna song or anything written by New Order for the England football team! In order to go somewhere that you want to be you need to know where you are now, otherwise how do you know in which direction to travel? A key element of many Quality Management Systems – for […]