Monthly Archives: August 2010

The winds of change…

In a recent blog I wrote about Deviations and Concessions, temporary changes that allow you – when necessary and under control – to not do things the way you normally do them. But what happens when the change is permanent; … Continue reading

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Posted in Business quality & processes, Main Page, Management, Manufacturing | Leave a comment

Being devious about Deviations

If quality is doing “exactly what it says on the tin” (courtesy of Ronseal), what happens if you really don’t want to? What happens if you knowingly choose to do something else? Presumably that isn’t allowed? Well, yes it is. … Continue reading

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Posted in Business quality & processes, Main Page, Manufacturing, Product quality & reliability | Leave a comment