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Welcome to my blog for all things related to business quality (processes, systems and ways of working), products and product quality, manufacturing and operations management.

This blog is a mixture of real-world experience, ideas, comments and observations that I hope you'll find interesting.

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October 2014
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A reliable microwave oven

My microwave oven is falling to pieces. It still works, but all the plastic trim round the door has become brittle and bits are falling off every time we open it. So all praise to Sharp for their ‘Carousel II’, circa 1986 – yes, it’s nearly 24 years old (it’s even coloured beige and brown, […]

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