Author Archives: Tom G

Eddie Mair rattles my speakers

Intermittent problems are a real pain. They never show themselves when you are in a position to do anything about it. I have been disappointed by the Bose sound system in my Mazda; it under-uses its sub-woofer, fails to automatically … Continue reading

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How to get 5.1 audio on Sky HD – updated

UPDATED – SEE BELOW! I have just installed a Sky HD system for a colleague and hit a really annoying problem. The Sky HD box puts out stereo digital audio onto its HDMI connector, and provides 5.1 (surround sound) digital … Continue reading

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Posted in Main Page, Miscellaneous, Other, Technology | 12 Comments

The winds of change…

In a recent blog I wrote about Deviations and Concessions, temporary changes that allow you – when necessary and under control – to not do things the way you normally do them. But what happens when the change is permanent; … Continue reading

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Being devious about Deviations

If quality is doing “exactly what it says on the tin” (courtesy of Ronseal), what happens if you really don’t want to? What happens if you knowingly choose to do something else? Presumably that isn’t allowed? Well, yes it is. … Continue reading

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Wireless technology recruitment in Cambridge

It’s great to see a real home-grown high-tech success story in the UK. Cambridge Broadband Networks, a company I know well, is just such a success. They’ve recently celebrated their tenth anniversary and are growing very quickly at the moment, … Continue reading

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Control your cosmetics – “because you’re worth it”!

No, I’m not talking about lipstick and blusher despite the tongue-in-cheek introduction. Cosmetic Inspection refers to the quality of the surfaces of products or equipment, especially those surfaces that are visible to the customer. Nothing is perfect; no material is … Continue reading

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The real meaning of MTBF

Ignore some of the more disparaging descriptions of what ‘M.T.B.F.’ means; it actually stands for Mean Time Between Failures (or, for products that can’t be repaired, the term Mean Time To Failure is often used instead). It’s the inverse of … Continue reading

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Posted in Main Page, Manufacturing, Product quality & reliability | 1 Comment

Assess yourself

No, it isn’t a Madonna song or anything written by New Order for the England football team! In order to go somewhere that you want to be you need to know where you are now, otherwise how do you know … Continue reading

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How to manage risk

Another preventive technique I recently promised to blog about was risk review and analysis. This is an approach used to reduce or manage risk; we aren’t necessarily trying to achieve zero risk (if there’s no risk at all you often … Continue reading

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The secrets of Poka Yoke

Poka Yoke (“poh-ka yoh-kay”), translated as mistake-proofing, was developed by Toyota manufacturing engineer Shigeo Shingo in the 1960s. (Its original name, ‘fool-proofing’ was changed because some people were offended by its implications.) It’s another preventive technique that I recently promised … Continue reading

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