Welcome to my blog for all things related to business quality (processes, systems and ways of working), products and product quality, manufacturing and operations management.

This blog is a mixture of real-world experience, ideas, comments and observations that I hope you'll find interesting.



Betting on dead certs

In these turbulent times it is not surprising that people want to reduce risk, the venture capital community included. I was speaking with an old friend the other day; he runs a start-up electronics company and he told me that his investors were becoming increasingly selective about where they deployed their limited funds. It isn't that […]

Surviving the Credit Crunch

The BBC’s Political Editor, Nick Robinson, gave this simple and concise explanation of why so many companies are in difficulty: “The problem they face – the real reason they are having to shut down or make people redundant – is that they simply can’t get the credit they need from the banks”. (12 January 2009, […]

Darwin and the Agile Enterprise

The phrase ‘survival of the fittest’ was used by Charles Darwin to explain his theories of Natural Selection (after it had been coined by the British economist Herbert Spencer). ‘Fittest’ in this context means ‘best adapted to its environment’**.   Darwin explained that it is not the strongest of the species that survives, nor the […]

What is in a Product Quality Strategy?

My blog about Manufacturing Strategy caused the obvious question be asked “so what should be in a product quality strategy?”. Here are some suggestions of things to consider, in no particular order: ·        Quality Control (QC) vs. Quality Assurance (QA)** ·        Recognised industry quality standards to work to (inc NEBS if you’re planning to sell […]

What is in a Manufacturing Strategy?

The other day I was talking with a UK SME about their manufacturing strategy. They had a lot of ideas but weren’t really sure what the strategy should consist of other than, for example, “we use a UK contract manufacturer”. So, in case it is of broader interest, here are my suggestions for things I […]